At pk96, protecting the personal data of our players is not an afterthought — it is a core obligation we take seriously. This Privacy Policy sets out in plain terms exactly what personal information pk96 collects from Pakistani players, why we collect it, how we use and store it, who we may share it with, and what rights you have over your own data. We encourage you to read it fully before creating your pk96 account.
Six principles that define how pk96 handles your personal data — every day, for every player
All personal data stored on pk96's systems — including CNIC details, contact information, and financial records — is encrypted at rest using industry-standard AES-256 encryption. Data in transit between your device and pk96's servers is protected by TLS 1.3 protocols, ensuring that your information cannot be intercepted.
pk96 only collects personal data that is strictly necessary for the purposes described in this Privacy Policy. We do not collect personal data speculatively or for undefined future use. If we no longer need a category of data for its original purpose, we will securely delete it or anonymise it in line with our data retention schedule.
pk96 does not sell, rent, or trade your personal data to third-party marketers or data brokers. The limited circumstances in which we share data with third parties — such as payment processors, KYC verification partners, and licensing authorities — are set out fully in this Privacy Policy and are all necessary to operate the pk96 Platform.
You have meaningful rights over your personal data held by pk96, including the right to access a copy of your data, the right to request correction of inaccurate data, and the right to request deletion in circumstances where we no longer have a lawful basis for retention. Requests are handled promptly — typically within 14 business days.
If you have opted in to receive promotional communications from pk96 and later change your mind, you may withdraw your consent at any time by updating your communication preferences in your Account settings or by contacting our support team. Withdrawal of marketing consent does not affect the legality of processing that took place prior to the withdrawal.
pk96 operates under an international gaming licence and is subject to data protection and anti-money laundering obligations imposed by our licensing authority. Certain data processing activities — including KYC verification and transaction monitoring — are mandatory compliance obligations, not optional choices. This means we may be required to retain some data even after account closure.
pk96 is an internationally licensed online gaming and sports betting platform accessible at pk96.bio. References to "pk96", "we", "us", or "our" in this Privacy Policy refer to the operator of the pk96 Platform and its affiliated entities responsible for processing personal data of registered players and site visitors.
pk96 is the data controller in respect of the personal data of Pakistani players who register an account, access the Platform, or otherwise interact with pk96's services. As data controller, pk96 determines the purposes for which and the means by which personal data is processed.
If you have any questions about this Privacy Policy or about how pk96 handles your personal data, you may contact our Data Protection team at: [email protected] (plain text — not a clickable link).
pk96 collects personal data about you from several sources, depending on how you interact with the Platform. The categories of personal data we collect are as follows:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender | Provided by you during registration and KYC |
| Contact Data | Mobile number, email address, city/province of residence | Provided by you during registration |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details (for withdrawals), transaction history | Provided by you; generated by Platform activity |
| KYC Documentation | Copies of CNIC, proof of address, selfie verification images | Provided by you as part of identity verification |
| Gaming Activity Data | Bet history, game session data, deposit and withdrawal records, bonus usage, win/loss records | Generated automatically by Platform activity |
| Technical Data | IP address, device type, operating system, browser type, session timestamps | Collected automatically via server logs and cookies |
| Communications Data | Live chat transcripts, support emails, complaint records | Generated when you contact pk96 support |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS | Provided by you; updated via Account settings |
pk96 does not knowingly collect sensitive personal data such as biometric data (other than selfie images required for CNIC verification), health data, or religious affiliation. If you voluntarily disclose sensitive information in support communications, we will treat it with additional care but will not use it for any purpose beyond resolving your query.
pk96 uses the personal data we collect for the following purposes:
pk96 processes your personal data on the following legal bases:
pk96 does not sell, rent, or trade your personal data to any third party for commercial purposes. Data is shared only where necessary and only with the categories of recipients listed below.
All third parties with whom pk96 shares personal data are required to process that data only for the specified purpose, to maintain appropriate security standards, and to comply with all applicable data protection obligations. pk96 does not permit third-party service providers to use your data for their own marketing purposes.
pk96 uses cookies and similar tracking technologies on the Platform to ensure functionality, improve performance, and — where you have consented — to deliver relevant promotional content. The categories of cookies we use are:
You may manage your cookie preferences through the Cookie Settings panel accessible from the footer of the pk96 Platform. Note that disabling certain cookies may affect your ability to use some Platform features. Your browser settings may also be used to block or delete cookies, though this may impact your pk96 experience.
pk96 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. Our general data retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that makes re-identification impossible. Where anonymisation is not technically feasible, data is deleted by secure overwrite methods.
pk96 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security infrastructure includes:
While pk96 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You also have a role to play in keeping your pk96 Account secure — choose a strong, unique password, do not share your login credentials, and contact us immediately at [email protected] if you suspect unauthorised access to your Account.
As a player whose personal data is processed by pk96, you have the following rights, which you may exercise at any time by contacting our support team:
To exercise any of the above rights, please contact our Data Protection team at [email protected]. We may request proof of identity before processing your request to ensure that we do not disclose personal data to an unauthorised person. We aim to respond to all data rights requests within 14 business days.
pk96 operates as an internationally licensed platform. As a result, your personal data may be processed by pk96's infrastructure, staff, or third-party service providers located outside Pakistan. This may include data centres, KYC verification providers, and gaming software licensors located in other jurisdictions.
Where personal data is transferred internationally, pk96 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections described in this Privacy Policy. These safeguards include contractual data protection obligations binding on all third-party recipients, and selection of service providers who operate under internationally recognised data protection frameworks.
By registering a pk96 Account and using the Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan as described in this section.
pk96 operates a strict minimum age policy of 21 years. The Platform is not intended for, and must not be accessed by, persons under the age of 21. pk96 does not knowingly collect personal data from minors.
As part of the registration process, pk96 collects date of birth information and conducts age verification through the KYC process, which requires submission of a valid Pakistani CNIC. Any account found to belong to a person under the age of 21 will be immediately closed, all funds will be returned net of any bonuses received, and all personal data associated with the account will be deleted in accordance with our data retention policy.
If you are a parent or guardian and believe that a minor in your care has created a pk96 Account or submitted personal data to the Platform, please contact us immediately at [email protected]. We will take prompt action to verify the situation and, if confirmed, close the account and purge the associated personal data.
pk96 also encourages parents and guardians to make use of internet filtering software and parental controls to restrict access to online gambling platforms by persons under 21 in their household.
pk96 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal or regulatory requirements, or Platform functionality. The "Last Updated" date at the top of this page will be revised each time a new version is published.
Where changes are material — meaning they substantively affect how we collect, use, or share your personal data — pk96 will provide advance notice to registered players via email and/or a notification on the Platform before the updated Policy takes effect. Minor clarifications or corrections may take effect immediately upon publication.
Your continued use of the pk96 Platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the updated Policy. If you do not agree with any changes, you should stop using the Platform and contact us to close your Account.
If you have any questions, concerns, or requests relating to this Privacy Policy or pk96's handling of your personal data, please contact our Data Protection team using the details below. We are committed to responding to all privacy-related enquiries promptly and transparently.
pk96 aims to acknowledge all privacy-related requests within 2 business days and to provide a full response within 14 business days. Where a request is complex or involves a large volume of data, we may require additional time, in which case we will keep you informed of the expected timeline.
Your data is protected, your identity is verified, and your privacy is respected. Join thousands of Pakistani players who trust pk96 for cricket betting, live casino, and slots — all in PKR.